Une femme qui attend dans un cabinet de médecin

Making a complaint

This section explains how to make a complaint about a physician or bring a situation of illegal medical practice to the attention of the CMQ.

Wondering if your physician’s attitude or approach complies with their ethical obligations? If you need to obtain information, report an abnormal situation or find out more about the inquiry process, you can reach the CMQ by e-mail at deonto@cmq.org or by telephone at 514 933-4441.

Complaint concerning a physician

If you are not satisfied with a physician’s services or if you believe they did not fulfil their professional obligations, you can inform the CMQ by making a complaint. To do this, you have two options.

  • Fill out the “Complaint concerning a physician” form; or
  • Write a letter providing all the required information.

Complaint concerning a physician form

Complaint concerning the illegal practice of medicine

If you would like to inform the CMQ that someone is engaging in one or more medical activities illegally or is usurping the title of physician, you can fill out the “Complaint concerning the illegal practice of medicine” form.

Complaint concerning the illegal practice of medicine form 

Compensation

To claim damages and interest for harm you believe you have suffered, you must apply to the civil courts. 

Our contact information

Inquiries Division
Collège des médecins du Québec
Suite 3500
1250, René-Lévesque Boulevard West
Montreal (Quebec)
H3B 0G2

Opening hours:
Monday to Thursday from 8 a.m. to noon and from 1:15 p.m. to 4:30 p.m., and Friday from 8 a.m. to noon.
Telephone: 514 933-4441
Email: deonto@cmq.org

Some text elements have been translated using artificial intelligence.